Deliver Bad News and Motivate Your Employees More Effectively
“Tough Talks® in Tough Times: What Bosses Need to Know to Deliver Bad News, Motivate Employees & Stay Sane”
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Paperback, 174 pages
As a boss, you know hard conversations are inevitable. What you may not realize, though, is that they don’t have to be! Jean Palmer Heck is an international communication expert with a passion for navigating difficult conversations—whether at work or in your personal life.
“Tough Talks® in Tough Times: What Bosses Need to Know to Deliver Bad News, Motivate Employees and Stay Sane” gives you a process for navigating tough talks. You will learn:
- The five-step CHECK® System for delivering tough talks.
- What works and what doesn’t through actual case studies.
- How to motivate employees when budgets are tight.
- What actions to take to keep yourself moving forward.
- Lessons about layoffs, terminations and performance reviews.
- Personal stories from corporate execs, small business owners and “the hatchet man.”
This book is for you if you are a manager, a business owner, or a person who wants to advance in your career. Although the primary focus is on business, this book also has information that can be applied on a personal basis.
This book is not:
- An expose of companies or industries that have fired people, laid them off or cut their salaries.
- Stories of disgruntled employees.
- A legal or psychology primer.
This book does include:
- Employee conversations that worked.
- Employee conversations that did not work.
- The impact on bosses.
- The impact on employees.
- Insights into hard discussions in life and death and war.
- Stories involving drugs, sports and rock ‘n roll.
- Tear jerking examples of lives that are coming to an end.
- Uplifting stories of relationships, in and out of business.
- Lessons on surviving the aftermath of delivering bad news.
- Information on motivating the remaining workforce.
- A process to follow for your next difficult conversation.
Get Your Copy of “Tough Talks® in Tough Times”
Find out how to deliver bad news and motivate your employees more effectively